At Jacob’s Well’s Transitional Housing Program accepts referrals from emergency shelters, psychiatric treatment facilities, DSS and others who serve the mentally ill.

To make a referral:

  1. First call 410-235-8877 between 8 a.m. and 4 p.m. Monday to Friday to find out if there is an opening.
  2. If  there is an opening, click HERE to download the referral form.
  3. Fill in the form completely and either email or fax the form back to our office with documentation of homelessness included. 
  4. Once the referral is received and reviewed, a staff member will be in contact – normally within 24 hours. 
  5. Generally, 3  to 5 persons are interviewed for each opening. The process may take up to a week.  You will be notified if your client has been accepted.
  6. Email form to referral@atjacobswell.org or fax to 410-235-6359

Please Note –

  • Self-referrals and walk-ins are not accepted. 
  • At Jacob’s Well does not keep a waiting list.

 

ELIGIBILITY CRITERIA 

Before calling to make a referral, please be prepared to discuss your client’s mental health history, current living situation and income. Also, please be certain that your client meets the following criteria:

  1.  Has an appropriate history of chronic mental illness.
  2.  Is homeless or is about to become homeless.
  3. Has low or no income.

 

Please be aware that active alcohol and substance abusers are not accepted.  A minimum of clean time, as assessed on an individual basis, is required.

 

REFERRALS ARE NOT ACCEPTED FOR AT JACOB’S WELL’S PERMANENT HOUSING PROGRAM