Here is a summary view of the 2019 Report. You can find the entire document here. 

A copy of the AJW Form 990 is also available. Follow this link. 

AT JACOB’S WELL INC.
2019 ANNUAL REPORT

For At Jacob’s Well, 2019 was a year of success, fulfillment and gratitude. The statistics and pictures on the following pages demonstrate this. After several years of declining revenue and annual deficits, the organization is once again financially stable. This was made possible by the interest and support of several wonderful foundations and the efforts of Charles Smith and Matt Bjonerud. Our new occupancy model, with greater emphasis on permanent supportive housing, is much closer to full implementation. Our transitional program, although it is smaller, is still strong and viable and still brings new residents into our facilities. For the first time in ten years, we were able to purchase and renovate a new building and this provides additional new permanent residences.  In recognition of the major shortage of supportive family housing in our city for those with mental illness, we have now accepted three families into our program.

That success and fulfillment comes with a measure of thanksgiving and gratitude for our stakeholders – donors, board members, staff and residents.  The generosity of our foundation supporters continues at a high level. Gifts from our donors, including churches, businesses and individuals reached more than $55,000 in fiscal 2019.  We, also, had a hugely successful fundraiser, which included contributions from more than 25 businesses and individuals. Our dedicated staff continues to keep the programs running each day and to care for our residents.

Despite the highly positive news from our organization, it is hard to ignore the magnitude of the problems in our surrounding community. The scourges of violence and drug addiction continue to dominate the life of our city. As a small organization, our means to counter those problems are limited, but we still wish to remain true to our mission which states:

The At Jacob’s Well Community provides housing and supportive services to homeless mentally ill men and women. The program promotes dignity, accountability and self-esteem in order to improve the quality of life and residential stability of our clients.

During the new year, we commit our hearts and our efforts to continue to make a difference in our city and to improve the quality of life for those who are homeless and suffer with mental illness.

Sincerely

Fred Trenkle
President

 2019 By the Numbers

At Jacob’s Well provides housing for people who are homeless and have mental illness.  We operate two housing programs in Baltimore City. Our transitional program (THP) provides up to 24 months of temporary shelter for individuals who have been homeless. Our permanent program (PHP) provides subsidized housing for individuals who have developed the capacity to live independently with some case management and assistance

Statistics

Individuals Served by Transitional Program	15
Individuals Served by Permanent Program	24
Service Bednights (Transitional)1	4562
Service Bednights (Permanent) 1	8760
Total Expenditures	$477,902
Foundation Grants	$265,000

 

Operating Performance Metrics

Measure	Goal	2019 Result	Status
Occupancy Rate (Transitional)	90%	90%	Met
Occupancy Rate (Permanent)	98%	100%	Met
Favorable Outcomes (Transitional)2	70%	77%	Met
Favorable Outcomes (Permanent)3	95%	100%	Met
Program Expenditures as a % of   total expenses	80%	80%	Met
Cost per Bednight	$35	$34	Met
Government Funding (excludes rents)	<50%	16%	Met
Operating Surplus/Deficit	Positive	$192,111	Met

 

1. A bednight is one night of occupancy by a transitional or permanent resident.
2. A favorable outcome for transitional residents is when they move from transitional housing to a more permanent independent living arrangement.
3. A favorable outcome for permanent residents is when they continue to remain in the permanent program or move to another independent living arrangement.

 

Statistics

METRIC	FY ‘18	FY ‘19	10 YR. AVG.	COMMENT
Total Annual Revenue	$554,607	$670,013	$438,943	Increase in grants (Purchase of new building for PHP)
Total Annual Expenses	$447,942	$477,902	$426,205	Slightly higher due to repairs
Annual Surplus or Deficit	$106,665	$192,111	$12,737	Surplus due to capital grants
Cost per Bed-night	$34	$36	$29	Remains in the historic average
End of Year Cash on Hand	$162,194	$157,933	$93,116	Excludes stocks
Revenue from Government	13%	8%	26%	Excludes residents S+C rent payments
Salaries as Percentage of Expense	34%	32%	35%	Remains in the historic average